Personal care is one aspect of our services that we approach with dignity and respect. We believe in empowering our customers by modeling and encouraging them to undertake tasks for themselves, such as practicing self-care, managing and administering their medications (always with their consent and supported by a thorough risk assessment process), and preparing their own meals.

Another important aspect of our support is facilitating access to employment, training, and education. We assist our customers in developing their CVs, connecting them with work experience opportunities, and helping them obtain both vocational and non-vocational training. Our goal is to empower individuals to enhance their skills and pursue meaningful employment and educational opportunities.

We also emphasize the importance of participating in community, social activities, and recreational pursuits. By focusing on confidence-building, encouragement, enablement, and fostering self-esteem, we help our customers engage in a variety of social interactions and enjoyable activities. We believe that being an active part of the community contributes to overall well-being and personal growth.

In addition, we focus on the development of daily living and life skills to enhance personal autonomy. We encourage responsible risk-taking and assist in creating action plans to overcome challenges. Our team provides coaching to help individuals manage their finances effectively, including budgeting skills. In cases where a customer lacks mental capacity, their family or designated individuals will handle their financial transactions. We also encourage individuals to undertake their own domestic tasks, ensuring their home environment remains clean and tidy. Furthermore, we support customers in navigating public transportation, enabling them to travel independently.